Privacy Policy
Last updated: March 2, 2026
Wylas Timing ("we," "us," or "our") operates the wylas-timing.com website and provides wireless swim timing systems and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or log in to our platform
- Contact us via email at contact@wylas-timing.shop
- Purchase our timing systems or software licenses
- Subscribe to our newsletter or blog
- Request support or technical assistance
This information may include your name, email address, phone number, shipping address, payment information, and swim club or organization details.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We may use cookies and similar tracking technologies to collect this information.
Timing System Data
When you use our wireless swim timing system, we may collect timing data, race results, swimmer names, and meet information as part of our timing services. This data is processed locally on your network and is only transmitted to our servers when you choose to sync or upload results.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our timing systems and software services
- To process your transactions and manage your account
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and customer service requests
- To send you marketing communications (with your consent)
- To monitor and analyze usage and trends to improve our services
- To detect, prevent, and address technical issues or fraud
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who assist us in operating our website, processing payments, or delivering our services.
- Meet Manager Integration: When you use our Hytek Meet Manager or other meet manager integrations, timing data may be shared with those platforms as directed by you.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our wireless timing system operates on a local WiFi network, and timing data is not transmitted over the internet unless you explicitly choose to sync or upload results.
5. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites such as Hytek, SwimTopia, and social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
7. Children's Privacy
Our services are intended for swim clubs, organizations, and their authorized representatives. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Request portability of your data
- Withdraw consent where processing is based on consent
9. International Data Transfers
As Wylas Timing serves customers in over 15 countries, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@wylas-timing.shop